Teradata Customer Services

Teradata Customer Services delivers services that Maximize the Power and Value of your Teradata Solution. Our flexible, pro-active, one-stop support combined with technical excellence allows us to provide world class EDW/ADW services focused on maximizing availability and minimizing risk.

Teradata Customer Services has an extensive, dedicated global support structure with local, personal support. With over 4200 world-wide service professionals, with an average of 15+ years of service experience, global coverage from Shanghai to Seattle is available 24 hours a day, 7 days a week, 365 days a year.

Teradata Customer Services Global Support Center has achieved its 7th consecutive Service Capability and Performance Certification.
Teradata Customer Services

Teradata @ Your Service
Puts support capabilities at your fingertips and reduces the time it takes to resolve issues. 

Teradata Premier Appliance Support
Teradata Premier Appliance Support offers you maintenance and support service is ready when you need it.

Teradata Availability Management Services
Teradata Customer Services delivers services that Maximize the Power and Value of your Teradata Solution.

Teradata Critical System Management
Teradata Critical System Management is specifically designed for systems that operate in a production environment that demands high availability.

Teradata Premier Warehouse Support
Premier Warehouse Support combines technical expertise and a world class support organization to ensure you receive quality support delivered by experienced professionals.

Teradata Premier Software Only Support
Teradata Premier Software Only Support is a solution designed specifically for software only solutions running Teradata and Aster Data on specific, certified third-party platforms.

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